Safe Business With Us! We take your health seriously by following CDC recommendations for businesses.

As we all know things have been rapidly changing. Gov. Inslee has allowed dealerships to re-open by observing extra precautions. This means Sales, Service, and Parts are open.

 

We realize so many people rely on their vehicles for getting essential goods like food and medication. We will continue to provide regularly scheduled maintenance and have continued availability for parts orders.


OUR DEALERSHIPS HAVE TAKEN SEVERAL STEPS TO ENSURE CUSTOMER AND STAFF SAFETY:


 We are following the CDC recommendations. 

 Our community will be greeted with a smile, not a handshake. 

✓ Employees will be wearing masks and gloves while interacting with guests

 Team members are taking all safeguards, including; hand washing, use of gloves, use of steering wheel covers, and the practice of social distancing.  

 Cleaning and disinfecting of touch-points in the dealership are completed throughout the day.

✓ Employees temperatures will be taken daily. 

 Hand-washing stations and hand sanitizing stations are available for employees and customers.  

 Staff members that do not feel well are asked to stay home. Employees displaying symptoms are respectfully asked to vacate the premises.

 Waiting room seating arrangements have been changed to help customers maintain safe spacing. 

 Plexiglass is placed in front of our service desks for the protection of the customer and our employees.

 Interior and exterior touchpoints are sanitized before and during service. This includes the steering wheel, cup holders, both front door handles, seat belt, audio unit buttons, shifter, and driver's seat.

 Gloves and steering wheel covers will be used during service on your vehicle.

 

SERVICE AND PARTS HOURS: 

Service:

Monday-Friday: 7am-6pm

Saturday: 8am-4pm

Sunday: Closed


Parts:

Monday-Friday: 8am-5:30pm

Saturday: 8am- 4pm

Sunday: Closed


Online scheduling is available for your maintenance and repair needs. Drop off services are always available.  

SALES HOURS:

Reopen now with extra precautions (See above.) 

Mon-Fri: 8am-8pm

Saturday: 9am-7pm

Sunda: 10am-6pm


 

HOURS

  • Monday 9:00AM - 8:00PM
  • Tuesday 9:00AM - 8:00PM
  • Wednesday 9:00AM - 8:00PM
  • Thursday 9:00AM - 8:00PM
  • Friday 9:00AM - 8:00PM
  • Saturday 9:00AM - 7:00PM
  • Sunday 10:00AM - 6:00PM
See All Department Hours

Dealership Hours

  • Monday 9:00AM - 8:00PM
  • Tuesday 9:00AM - 8:00PM
  • Wednesday 9:00AM - 8:00PM
  • Thursday 9:00AM - 8:00PM
  • Friday 9:00AM - 8:00PM
  • Saturday 9:00AM - 7:00PM
  • Sunday 10:00AM - 6:00PM

Parts Dept. Hours

  • Monday 8:00 am - 5:30 pm
  • Tuesday 8:00 am - 5:30 pm
  • Wednesday 8:00 am - 5:30 pm
  • Thursday 8:00 am - 5:30 pm
  • Friday 8:00 am - 5:30 pm
  • Saturday 8:00 am - 4:00 pm
  • Sunday Closed

Service Dept. Hours

  • Monday 7:00 am - 6:00 pm
  • Tuesday 7:00 am - 6:00 pm
  • Wednesday 7:00 am - 6:00 pm
  • Thursday 7:00 am - 6:00 pm
  • Friday 7:00 am - 6:00 pm
  • Saturday 8:00 am - 4:00 pm
  • Sunday Closed

How Can We Help?

  1. Mercedes-Benz of Tri-Cities

    6901 West Clearwater Avenue
    Kennewick, WA 99336

    • Sales: 509-736-1600
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