Oil Change Service in Kennewick, WA

Need an Oil Change? We've Got You.

Your vehicle needs an oil change, and we're here to make it easy. At Mercedes-Benz of Tri-Cities, our Service team handles routine maintenance with a focus on keeping your visit convenient and your vehicle properly maintained.

You can use Express Service with or without an appointment, and most scheduled maintenance can be completed in around an hour.

How Often Should I Get an Oil Change?

There's no magic "every 3,000 miles" answer for every vehicle.

How often you need an oil change depends on your vehicle, how you drive it and what Mercedes recommends for your vehicle.

Not sure when you're due?

That's what we're here for.

Our team can help you figure out what maintenance your vehicle needs and when it needs it.

What Kind of Oil Does My Vehicle Need?

Not every vehicle uses the same type of oil. Your vehicle's manufacturer may recommend a specific oil type and viscosity based on the engine and its maintenance requirements.

If you're not sure what your vehicle needs, just ask. We'll help you understand the right maintenance for your vehicle.

For Mercedes-Benz vehicles, our team uses Genuine Mercedes-Benz OEM parts designed specifically for Mercedes-Benz vehicles.

How Long Does an Oil Change Take?

Express Service is designed for routine maintenance when you don't have hours to spend waiting around.

Mercedes-Benz of Tri-Cities has two factory-trained technicians working together on your vehicle, and most scheduled maintenance can be completed in around an hour.

While you wait, you can use the Mercedes-Benz guest lounge, which includes:

  • Comfortable seating and TV
  • Coffee, tea and light snacks
  • Charging stations and outlets
  • Seasonal outdoor patio seating
  • Shuttle service available upon request
  • After-hours vehicle drop-off

There's also a complimentary car wash included with Express Service.

Explore Express Service 

What's Included With an Oil Change?

An oil change is one of the most common routine maintenance services, but your vehicle may need other things checked at the same time.

Express Service includes:

  • Oil and filter service
  • Complimentary multi-point inspection
  • Tire replacement
  • Wiper insert replacement
  • Light bulb replacement
  • Other minor repairs and routine maintenance

The Service Department can also handle more extensive maintenance and repairs, from oil changes to transmission replacements.


Your Vehicle Is in Good Hands

What If You Don't Know What Your Vehicle Needs?

Honestly, that's pretty normal.

You don't have to know exactly what service your vehicle needs before you come in.

If you're not sure when your next oil change is due, what type of oil your vehicle takes, or whether something else needs attention, just ask.

That's what we're here for.

We'll help you understand what your vehicle needs and what maintenance may be coming up.

A Closer Look at Your Vehicle

Every Express Service visit includes a complimentary multi-point inspection.

It's an extra look at important areas of your vehicle so you can better understand what's going on and what may need attention.

No guessing. No waiting until something becomes a bigger problem to find out about it.

View Service Specials

Stories from Real Customers
5 ☆☆☆☆☆ 
"We were so impressed with the customer service we received. Jason, the service. manager, was exceptional. Our sprinter van broke down as we were heading to Idaho from Portland. Over the course of two days they worked on it while loaning us a car and allowing us to stay in our van two nights on site. Jason even suggested two fantastic restaurants in the area that we loved. We're back on the road now, but have decided it's worth it for us to drive to Kennewick next time we need a service. Thank you Jason and Team!"
5 ☆☆☆☆☆
"Fabulous job servicing my sprinter. Explained service and costs before starting work. Did what they could to save me money. A couple people really went above and beyond to answer a bunch of financial questions I had. Great dealership!"

5 ☆☆☆☆☆
"Excellent service.(service representative) and(service manager) provided excellent service during my recent visit. Both were very thorough and patient in the troubleshooting and repair of my C class. I found them both to be very honest and professional. I would recommend them highly."

Need an Oil Change Without an Appointment?

That's what Express Service is for.

Mercedes-Benz Express Service is available with or without an appointment, making it easier to fit routine maintenance into your schedule.

Service Hours:
Monday-Friday: 7 AM-6 PM
Saturday: 8 AM-4 PM
Sunday: Closed

Mercedes-Benz of Tri-Cities

6901 West Clearwater Avenue
Kennewick, WA 99336

Service: 509-736-1600

More Frequently Asked Questions

It depends on your vehicle and its manufacturer's recommended maintenance schedule. Check your owner's manual or ask our Service team if you're not sure when you're due.
Yes. Mercedes-Benz of Tri-Cities Service does not require an appointment for routine Express Service. Just stop by during business hours.
Most Express Service is completed in under an hour, although timing can vary depending on your vehicle and the services being performed.
Make yourself comfortable. We have coffee, tea, comfortable chairs and a TV while you wait for your vehicle.
We'll let you know what we find and help you understand what it means. You can then decide what you want to take care of.
No!  Mercedes-Benz of Tri-Cities' Service Center states that it services all makes and models.