Service Center

  • Today's Hours: 7:00 am - 6:00 pm
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Why Service with Mercedes-Benz of Tri-Cities

Service all makes and models

Expert Certified Technicians

Genuine Parts

Advanced Diagnostic Equipment

Generous Guest Services and Amenities

Warranty Coverage

Enjoy a full-service experience designed around your convenience, including genuine parts for lasting reliability and certified technicians you can trust. Take advantage of express and mobile service options, easy online payments, and a full on-site collision center. Relax in our comfortable waiting area with TV, refreshments, charging stations, and seasonal outdoor patio seating, or explore nearby local businesses and restaurants. We also offer Mercedes-Benz lifestyle apparel in-store, complimentary trade or sell evaluations, shuttle service upon request, after-hours drop-off, and 24-hour online service scheduling-all to make your visit as seamless as possible.

It's easy to save time when you schedule online.

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New Inventory

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Pre-Owned Inventory

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Parts Department

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About Us

About Our Dealership
  1. Mercedes-Benz of Tri-Cities

    6901 West Clearwater Avenue
    Kennewick, WA 99336

    • Sales: 509-736-1600
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Get in Touch

  • Contact Our Service Department: (509) 736-1600
  • Monday7:00 am - 6:00 pm
  • Tuesday7:00 am - 6:00 pm
  • Wednesday7:00 am - 6:00 pm
  • Thursday7:00 am - 6:00 pm
  • Friday7:00 am - 6:00 pm
  • Saturday8:00 am - 4:00 pm
  • SundayClosed

Welcome to Our Service Department

At Mercedes-Benz of Tri-Cities, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.