Mercedes-Benz Service Center
Exceptional Care for an Exceptional Vehicle
Your Mercedes-Benz was engineered for exceptional performance and luxury. At Mercedes-Benz of Tri-Cities, our factory-trained technicians use Genuine Mercedes-Benz Parts, advanced diagnostics, and manufacturer-recommended procedures to help keep your vehicle performing at its best. From routine maintenance to repairs, you can expect the premium care your vehicle deserves.
Exceptional Care for an Exceptional Vehicle
Your Mercedes-Benz was engineered to deliver an unparalleled driving experience. Protecting that performance requires expert care from professionals who understand every detail of your vehicle.
At Mercedes-Benz of Tri-Cities, our factory-trained technicians utilize advanced diagnostic technology, Genuine Mercedes-Benz Parts, and manufacturer-recommended service procedures to help keep your vehicle performing at the highest level. Whether you're visiting for routine maintenance or complex repairs, you'll receive the premium service experience your Mercedes-Benz deserves.
Schedule Mercedes-Benz Service
Maintaining your Mercedes-Benz has never been more convenient. Our online scheduling tools allow you to book service when it works best for your schedule, while our experienced team ensures every visit is efficient, transparent, and tailored to your vehicle's needs.
From Mercedes-Benz Service A and Service B maintenance to brake service, tire replacement, diagnostics, and repairs, we're committed to helping you enjoy confidence behind the wheel for every mile ahead.
Express Service
Your time is valuable. That's why Mercedes-Benz of Tri-Cities offers Express Service for many routine maintenance needs.
With dedicated service advisors, factory-trained technicians working together on your vehicle, complimentary multi-point inspections, and genuine Mercedes-Benz parts, many services can be completed in approximately one hour. Whether you schedule ahead or stop by, Express Service is designed to help you get back on the road quickly without compromising quality
Tire Center
The performance, comfort, and safety of your Mercedes-Benz depend on the tires beneath it. Our Tire Center offers premium tire brands specifically recommended for your vehicle, along with professional installation, balancing, rotations, alignments, and repairs.
When you purchase eligible tires through Mercedes-Benz of Tri-Cities, you'll also receive complimentary road hazard protection and expert installation from technicians who understand the unique requirements of your vehicle.
Mercedes-Benz Maintenance & Repair Services
From routine maintenance to advanced diagnostics, our service team is equipped to help keep your Mercedes-Benz operating at peak performance.
Services Include:
- Mercedes-Benz Service A & Service B
- Oil & Filter Service
- Tire Rotation & Replacement
- Brake Inspection & Repair
- Wheel Alignment
- Battery Testing & Replacement
- Engine Diagnostics
- Suspension & Steering Service
- Transmission Service
- Cooling System Service
- Air & Cabin Filter Replacement
- Genuine Mercedes-Benz Parts Installation
- Multi-Point Vehicle Inspections
- Factory Recommended Maintenance
Window Tint & Paint Protection
Preserve the appearance of your Mercedes-Benz with premium protection solutions designed to defend against everyday wear and environmental damage.
Professional window tint helps reduce heat, glare, and UV exposure while enhancing comfort and privacy. Paint Protection Film (PPF) helps shield vulnerable surfaces from rock chips, road debris, scratches, and other hazards that can impact your vehicle's finish.
Whether you drive a C-Class, E-Class, S-Class, GLC, GLE, GLS, or Sprinter, our protection solutions help maintain the luxury appearance and long-term value of your vehicle. Mercedes-Benz of Tri-Cities offers XPEL paint protection and window film products professionally installed for lasting results
The Mercedes-Benz Guest Experience
Every detail of our service center is designed with your comfort and convenience in mind.
Our Amenities Include
- Genuine Parts for quality and reliability
- Certified Technicians you can trust
- Express Service for faster maintenance
- Mobile Service for added convenience
- Online Payment options for a seamless experience
- On-site Collision Center for full repair support
- Waiting Room with TV and newsstand
- Refreshment station with coffee, tea, ice, and light snacks
- Outlets and charging stations
- Complimentary no-obligation vehicle trade or sell evaluations
- Convenient location near local restaurants and businesses
- Outdoor patio seating with local plants (seasonal)
- Mercedes-Benz lifestyle apparel available in-store
- Shuttle service available upon request
- After-hours vehicle drop-off available
- 24-hour online service scheduling
Why Service with Mercedes-Benz of Tri-Cities?
Luxury ownership should come with an exceptional service experience. That's why Mercedes-Benz owners throughout the Tri-Cities trust our team for expert workmanship, transparent communication, genuine Mercedes-Benz parts, and personalized care.
Because exceptional vehicles deserve exceptional service. And at Mercedes-Benz of Tri-Cities, we're committed to helping you enjoy every mile ahead.
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Mercedes-Benz of Tri-Cities
6901 West Clearwater Avenue
Kennewick, WA 99336
- Sales: 509-736-1600
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